Citi Senior QA/Testing Specialist in Tampa, Florida

  • Primary Location: United States,Florida,Tampa

  • Education: Bachelor's Degree

  • Job Function: Technology

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 18024943


About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition at explain what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Job Background/Context:

The Credit IT organization is looking to expand its testing execution capabilities in the NAM timezone. We are looking for a Senior QA/Testing Specialist to be part of Credit Retail & Institutional eTrading team based in Tampa. The role will focus on

• Testing planning, test cases design/maintenance, tests execution, and test reporting for all the releases

• Working with our QA team in Shanghai to meet Citi’s QA standard and principle

• Working with IT from at external venues to troubleshoot and resolve issues arising during testing

• Focusing on test execution that is restricted to the EST timezone due to external market dependencies

Key Responsibilities:

• Be responsible for translating complex user requirements to executable test cases

• Be responsible for executing tests and validating test results to ensure components meet the requirements

• Be responsible for tracking issue through the whole life cycle

• Be responsible for giving timely detailed test report to the global team

• Be responsible for testing both functional and quality of service (security, performance and robustness) requirements for the platform.

• Be responsible for our QA work meeting Citi’s QA standard and principle

Key Relationships:

• Lead Developers in Credit Technology and other Markets IT groups (Rates, FX, etc)

• Shanghai QA Team

• Technical contacts at External Vendors/Markets



• 3+ years’ work experience, ideally in investment banking

• Experience in eTrading, Front to back trade processing/workflows with sound understanding of eTrading workflows, trade lifecycle, touchpoints and associated business functions

• Prior knowledge of Financial Products (preferably credit products) and associated market/trading conventions

• Experience in testing scopes/responsibilities through the whole release cycle

• Strong test case design ability and test execution ability

• Automation programming experience in any of Java, VBS, Python using any of Selenium, UFT (preferable)

• Experience working in a Front Office Trading environment (preferable)

• Experience of operating in a complex global environment (preferable)

• Working experience on Linux and database


• Ability to translate complex business requirements into test planning, and executable test cases

• Ability to execute tests, track issues, report test progress timely.

• Ability to design and maintain test cycles/cases/history in JIRA

• Ability to track all issues in JIRA

• Ability to do basic investigation on any issues

• Have solid and hands on automation experience


• Bachelor’s degree or above (in science, computers, information technology or engineering)

• Ability to learn new business concepts and technologies quickly

• Ability to own and drive tasks/assignments while collaborating with peers and other Technology teams

• Strong verbal and written communication skills

• Ability to think creatively in order to propose innovative solutions to complex problems

• Persistence - ability to get things done